PREMIER APARTMENTS BIRMINGHAM

Premier Apartments Birmingham,
Dean House, 38 Upper Dean Street,
Birmingham B5 4SG.
Email: info@premierapartmentsbirmingham.com

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Premier Apartments Birmingham Accessibility

Introduction

The apartments are based in the centre of Birmingham, situated on a Upper Dean Street opposite the indoor markets.

We have 67 apartments in total. 56 x one bed apartments and 11 x 2 bedroom apartments.

We aim to provide the highest standard of service with the apartments. All apartments have a guest information folder in them with useful information for your stay. Any queries or assistance that you may need then please contact us at reception.

Pre-Arrival

For assistance and information prior to arrival please call the General Manager or Operations executive on 0121 666 4444, or alternatively you can email us on:- info@premierapartmentsbirmingham.com.

• We are located in the centre of Birmingham on Upper Dean Street

• We are approximately a 4 minute walk from New Street Station you are able to use accessible taxis as these are readily available through TOA Taxis which can be pre-booked also for your arrival on 0121 666 4444.

• There is no bus service that would bring you to the apartments from the Train Station.

• The main shopping area of the city is a 2 minute walk.

• Our website is deisgned to give an overview of the apartments and faciltiies, anything that is not listed then please contact the apartments direct.

• Our reception opening hours are Monday - Friday 8.00am - 8.00pm , Saturday10.00am - 7.00pm, Sunday/Bank holidays 11.00am - 5.00pm
• You can contact us during these hours by telephone, email, fax or in person (at reception a hearing loop devise is installed)

• A contact list is available at reception with details of local equipment hirers please request a copy of this if needed.

Arrival & Car Parking Facilities

• All guests should use the main and only entrance which is at street level.

• The main door is controlled by an realease lock and a code will be issued to access the building.

The height from the floor to the Key pad system is 49 inches and is easily reachable.
• The main door is a Double glass door, there is a clearance of 32 inches on the door.

• You can be dropped off by a vehicle at the front door, but there is no direct parking at the front of the apartments as they are on a main road, so if you use this area them it would be at your own risk as traffic wardens could issue parking fines on this area.

• The car park is located under the apartments and is fitted with manual key-code gate, when guests have checked in and registered they are issued with a car permit and a code to enter the car park, the gates will need to be closed manually on leaving the car park. Park in any of the free bays, all of which are the same width of 92 inches. The only entrance is at the front of the building on Upper Dean Street.

Main Entrance & Reception

• The lift is accessible from the Main Reception to all floors within the apartments, reception been based on the ground floor or level "0" from the lift. Reception is located on the ground floor when arriving in the main entrance with the reception desk directly in front of the entrance.

Reception is a small area and check in is designed to get you into your apartment as quickly as possible. There is a chair in reception for guests to use while checking in or waiting. The reception desk is 29 inches high.

On check in the entry and exit procedures/ fire procedures are explained and the opening hours of reception. Information regarding the in house guest emergency mobile and details of the guest information folder is explained.

Registration cards are requested to be completed with a signature and are available in the standard format only. The lifts to all floors is situated on the ground floor opposite reception.

The apartments do not offer bar, restaurant or meeting facilities. If there any other queries then please do not hesitate to contact us. Reception can also be contacted from the apartment by dialing "0" on the telephone.

Public Areas - General (Internal)

• There are no public telephones situated within the apartments the nearest public telephones are situated on Pershore Street which is found by taking a left out of the apartments main entrance, then at the top of the road take a right at the traffic lights, and the phones are located there.

• At the end of each corridor there are refuse shoots to deposit rubbish, if assistance is required with removing refuse then please ask reception during opening hours as stated previously.

Public Areas - WC

• There is no public WC available for use only in the apartments

Restaurant / Dining Room, Bar & Lounges, Take Away & Cafe

• There is no restaurant on site but there are a number of menus available in the apartments that offer delivery service to the apartments of which can be delivered direct to the apartment by allowing access by using the intercom system which is fitted in all apartments.

Laundry

• There is a washing machine with combined dryer available in all apartments. External laundry can also be arranged if required through reception this is collected and delivered back to the apartments and is payable at reception.

Shop

• There are no shops available on site but there are shops located with walking distance.

Treatment room/s

• These are not available at the apartments

Leisure Facilities

• These are not available at the apartments but we do have a local agreement with a local hotel, please ask at reception for further details.

Outdoor Facilities

• There are no outdoor facilities.

Conference & Meeting Rooms, Banqueting, Clubs, Entertainment

• There are no meeting rooms at the apartments

Bedrooms

• Each apartment has 1 double bedroom ( 2 Double bedrooms in a 2 bed roomed apartment) the door clearance on the main door to the apartments is 30" the lock to the main apartment door is 36" from the bottom of the door.

• The width of the bedroom door frame is 30"

• All bedrooms are carpeted with a short pile carpet

• The beds are 6ft *2 long by 4ft 7" wide, the height is 26" and the clearance under the bed is 2.5"

• All beds are supplied with poly-cotton sheets and non feather pillows. Non feather duvets are provided with poly-cotton covers and towels are provided in all rooms

• Free stand-in wardrobes the rail height is 66"

Bathroom, Shower-room & WC (En-suite)

• Main bathroom door is 31.5" wide and en-suite bathroom doors are 26" wide

• Main bathroom has a tiled floor. Standard toilets fitted in all with a height of 16". Sinks all standard at a height of 32" and all main baths are fitted at a height of 22" with a grip rail situated horizontially at 22" from the top of the bath. Bath has non slip service on the floor and toweling bath mats supplied in all apartments.

• En-suite bathrooms toilets fitted at standard ehight of 16" high

• Sinks fitted at 32"

• Shower cubicle has a 10" step into the shower.

• Tiled floor in en-suite with anti slip surface in shower cubicle and towel bath mat provided for tiled floors.

Self-Catering Kitchen

• All kitchens are fully equipped bench height is standard in all at 35.5" high and all utensils sit on benches such as microwave, kettle toaster, and hob
.
• Wall units are fitted at a height of 55.5" - all utensils in these cupboards can be moved down to below bench level.

• Dining table has 2/4 standard chairs and the table is a height of 30"

• The main telephone is situated on a table in the main living area and is at a height of 30".

• The apartment intercom is wall mounted at a height of 46" from the floor.

• The television is remote control and is on a stand of 14" in height the TV has free-view and tele-text available.

Grounds and Gardens

• There are no grounds or gardens to the apartments

Additional Information

• Information folder available in all apartments
• If further assistance is required then please contact reception at the Apartments

Contact Information

• Address: Dean House, 38 Upper Dean Street, Birmingham, B5 4SG
• Telephone: 0121 666 4444
• Fax: 0121 666 4445
• Email: info@premierapartmentsbirmingham.com
• Website: www.premierapartmentsbirmingham.com
• Hours of operation: Monday to Friday 8.00am - 8.00pm, Saturday 10.00am - 7.00pm Sunday & Bank Holidays - 11.00am - 5.00pm (Christmas and New Year opening times may vary please contact us for details if staying during these dates)
• Emergency number: 07970 702 716 (for in-house residents only)
• Local carers: Birmingham’s Carer’s Ass – 0121 675 8000
• Local equipment hire company’s: Birmingham mobility – 0121 444 4870

• Local public transport numbers: Travel West Midlands 0121 254 6322
• Local accessible taxi numbers: TOA Taxis - 0121 427 8888
• NHS walk in centre - 0121 255 4500

Future Plans

• Hearing loop has just been installed
• No further plans at present.

We welcome your feedback to help us continuously improve if you have any comments please phone 0121 666 4444 or email
gm@premierapartmentsbirmingham.com

Website

The Premier Apartments Birmingham website is designed to be fully accessible to all. The site is designed in accordance with the W3C WAI Web Content Accessibility Guidelines and conforms to most priority 1,2 and 3 checkpoints.

Navigation shortcuts

The site can be navigated by using the tab key to traverse the elements of the each page, and by using the enter key to activate a highlighted link. The main links each have an access key.

Access keys

Access keys may be used to navigate the site without the aid of a mouse. These are activated in different ways on different platforms. In Internet Explorer or Mozilla based browsers on Windows, you can press ALT + an access key. on a Macintosh, you can press Control + an access key. Then press Enter to activate the link.

Below are the access keys currently in use on this site:

Structured, semantic markup

HTML heading tags are used to convey document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items presented as a group.

Images

All content images include descriptive ALT attributes. Purely decorative graphics include null alt attributes.

Javascript

For users whose browser does not support Javascript, online booking may be done by clicking the "booking" link on the main menu, rather than by using the booking form on the left hand side of the page.

Standards compliance

The site is designed to conform to Level AAA compliance as specified by the Web Content Accessibility Guidelines and endorsed by the Royal National Institute for the Blind (RNIB). All pages validate as XHTML 1.0 Strict and use structured semantic markup.